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Knowledge Management Leadership



"Leadership is lifting a person’s vision to higher sights,

raising a person’s performance beyond its normal limitations."

Peter Drucker

"We must become the change we want to see."

Mahatma Gandhi

 


Eight Steps to Transform Your
Organization


from

"Winning at Change"
by

John P. Kotter


 



1.



Establish a Sense of Urgency



 


Examine market and competitive realities


 

Identify and discuss crises, potential crises, or major opportunities
 
 

2.

Form a Powerful Guiding Coalition



 


Assemble a group with enough power to lead the change effort





 


Encourage the group to work as a team


 


3.

Create a Vision



 


Create a vision to help direct the change effort





 


Develop strategies for achieving that vision


 


4.

Communicate the Vision
 
 

Use every vehicle possible to communicate the new vision and
strategies


 
 

Teach new behaviors by the example of the guiding coalition


 


5.

Empower Others to Act on the Vision







 


Get rid of obstacles to change





 

 

Change systems or structures that seriously undermine the vision


 
 

Encourage risk taking and nontraditional ideas, activities, and
actions



6.


Plan for and Create Short-Term Wins



 


Plan for visible performance improvements





 


Creating those improvements





 


Recognize and reward employees involved in the improvements


 

7.

Consolidate Improvements and Produce Still More
Change







 


Use increased credibility to change systems, structures, and policies
that don’t fit the vision





 


Hire, promote, and develop employees who can implement the vision





 


Reinvigorate the process with new projects, themes, and change agents


 

8.

Institutionalize New Approaches








 


Articulate the connections between the new behaviors and
organizational success





 


Develop the means to ensure leadership development and succession

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