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Knowledge Management Leadership

"Leadership is lifting a personís vision to higher sights,
raising a personís performance beyond its normal limitations."
Peter Drucker

"We must become the change we want to see."
Mahatma Gandhi

Eight Steps to Transform Your Organization
from "Winning at Change" by John P. Kotter


1. Establish a Sense of Urgency
  Examine market and competitive realities
  Identify and discuss crises, potential crises, or major opportunities  
2. Form a Powerful Guiding Coalition
  Assemble a group with enough power to lead the change effort
  Encourage the group to work as a team
3. Create a Vision
  Create a vision to help direct the change effort
  Develop strategies for achieving that vision
4. Communicate the Vision
  Use every vehicle possible to communicate the new vision and strategies
  Teach new behaviors by the example of the guiding coalition
5. Empower Others to Act on the Vision
  Get rid of obstacles to change
  Change systems or structures that seriously undermine the vision
  Encourage risk taking and nontraditional ideas, activities, and actions
6. Plan for and Create Short-Term Wins
  Plan for visible performance improvements
  Creating those improvements
  Recognize and reward employees involved in the improvements
7. Consolidate Improvements and Produce Still More Change
  Use increased credibility to change systems, structures, and policies that don't fit the vision
  Hire, promote, and develop employees who can implement the vision
  Reinvigorate the process with new projects, themes, and change agents
8. Institutionalize New Approaches
  Articulate the connections between the new behaviors and organizational success
  Develop the means to ensure leadership development and succession

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