"American
Management Systems, Inc.: The Knowledge Centers"
by Dorothy Leonard and Sylvia Sensiper
Harvard Business
School Case Study; September 1998
"Balancing
Act: How to Capture Knowledge Without Killing It"
by
John Seely Brown and
Paul Duguid
Harvard Business
Review; May 2000
"Buckman
Laboratories (A)"
by
William E. Fulmer Harvard Business
School Case Study; October 1999
"Care
in Knowledge Creation"
by
Georg Von Krogh California Management Review; April 1998
"Client
Co-Production in Knowledge-Intensive Business Services" by Lance A. Bettencourt; Amy L.
Ostrom; Stephen W. Brown; Robert I. Roundtree California Management Review; July 2002
“Creating a Strategy to Manage Knowledge”
by Morten T. Hansen, Nitin Nohria, and Thomas Tierney; Keith
Cerny; Steven E. Prokesch
Harvard Business
Review OnPoint Collection; February 2000
"Creating a System to Manage Knowledge"
by Thomas H. Davenport;
David Garvin; Alavi Maryam Harvard Business
Review and Case Collection; August 1998
"Creating an Informal Learning Organization" by Harvard Management Update
editors
Harvard Management Update; July
2000
"DaimlerChrysler Knowledge Management
Strategy" by Michael G. Rukstad; Peter J.
Coughlan; Carl Johnston
Harvard Business
School Case Study; September 2001
"Data to Knowledge to Results: Building
an Analytic Capability" by Thomas H. Davenport; Jeanne
G. Harris; David W. DeLong; Alvin L. Jacobson
California Management Review; January 2001
"Do We Know How to Do That?: Understanding Knowledge Management"
by Constantine Von Hoffman Harvard Management Update; February
1999
"Firms
as Knowledge Brokers: Lessons in Pursuing Continuous Innovation"
by
Andrew Hargadon California Management Review; April 1998
"Getting It Right the Second Time" by
Gabriel Szulanski and Sidney Winter
Harvard
Business Review; January 2002
"Harnessing the Value of Experience in
the Knowledge-Driven Firm" by Eliezer Geisler
Business Horizons Article; May 1999
"How to
Invest in Social Capital" by Laurence Prusak; Donald J.
Cohen
Harvard Business
Review OnPoint Collection; March 2002
"If
Only We Knew What We Know: Identification and Transfer of
Internal Best Practices" by Carla O'Dell and C. Jackson Grayson California Management Review; April 1998
"Introducing T-Shaped Managers: Knowledge Management's Next
Generation"
by Morten T. Hansen and Bolko Von Oetinger Harvard
Business Review OnPoint Collection; April 2001
"Knowledge Management
at Andersen Consulting"
by Morten T. Hansen and Thomas H.
Davenport Harvard Business
School Case Study; July 1999
"Knowledge Management
at Ernst & Young"
by Miklos Sarvary and Ann Marie Chard Harvard Business
School Case Study; September 1997
"Knowledge Management at NASA and
Jet Propulsion Laboratory (JPL)" by Dorothy Leonard; David Kiron
Harvard Business
School Case Study; September 2002
“Knowledge Management: Four Obstacles to
Overcome”
by Harvard Management Update staff
Harvard Management Update; August 2000
“Knowledge Management: Four Practical Steps”
by Diane McFerrin Peters
Harvard Management
Update; March 2000
"Knowledge Management: Philosophy, Processes, and Pitfalls" by Christine Soo; Timothy M.
Devinney; David F. Midgley; Anne Deering
California Management Review; July 2002
“Knowledge Management’s Social Dimension:
Lessons From Nucor Steel”
by Anil K. Gupta and Vijay Govindarajan
MIT Sloan Management Review; Fall 2000
"Leading
the Knowledge-Based Organization"
by Jeffrey Pfeffer and
Robert I. Sutton; W. Chan Kim and Renee Mauborgne; Dorothy
Leonard and Susaan Strauss
Harvard Business Review OnPoint Collection; February 2000
"Learning
From Collaboration: Knowledge and Networks in the Biotechnology
and Pharmaceutical Industries"
by Walter W. Powell California Management Review; April 1998
"Managing
Knowledge"
by Rebecca Saunders Harvard Management Communication Letter;
June 2000
"Measuring
Value Creation with the Balanced Scorecard"
by David P. Norton Balanced Scorecard Report; May 2000
"Organizing
Knowledge"
by John Seely Brown and
Paul Duguid
California Management Review; April 1998
"Preserving Knowledge in an Uncertain
World" by Eric Lesser and Laurence Prusak MIT Sloan Management Review; Fall 2001
"PricewaterhouseCoopers: Building a Global
Network" by Ali F. Farhoomand, Marissa
McCauley, Peter Lovelock, MinakoFukagata
Harvard
Business School Case Study; January 2000
"Research Directions for Knowledge
Management" by David J. Teece
California Management Review; April 1998
"The
Concept of "Ba": Building a Foundation for Knowledge Creation" by Ikujiro Nonaka and Noboru Konno California Management Review; April 1998
"The
Eleven Deadliest Sins of Knowledge Management"
by Liam Fahey and Laurence Prusak California Management Review; April 1998
"The
Role of Tacit Knowledge in Group Innovation"
by Dorothy Leonard and Sylvia Sensiper California Management Review; April 1998
"The
State of Notion: Knowledge Management in Practice"
by Rudy Ruggles
California Management Review; April 1998
"The World
Bank and Knowledge Management: The Case of the Urban Services
Thematic Group"
by William E. Fulmer Harvard
Business School Case Study; January 2001
"Turn
Customer Input into Innovation" by Anthony W. Ulwick
Harvard
Business Review OnPoint Collection; January 2002
"What a
Great Idea" by Myra Hart; Susan S.
Harmeling
Harvard
Business School Case Study; August 2001
"What's Your Strategy
for Managing Knowledge?"
by Morten T. Hansen ; Nitin Nohria ;
Thomas Tierney
Harvard
Business Review OnPoint Collection; February 2000
