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Knowledge Management General Articles



bullet


11 Steps to Building a Knowledge Map


by Jason Bargent


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2002 North
American Most Admired Knowledge Enterprises (MAKE) Study – Executive Summary


by Teleos – The KNOW Network


bullet

A
KM Oversight Structure


by Cynthia J. Odom, John F. Starns


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A Learning
Organization


by Ron Bleed


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A Meta-Data Repository is the Key to Knowledge Management


by David Marco


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A Timely Notion Worth Considering: Idea Management May Help
Validate Knowledge Management


by
Tony Kontzer


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Analyzing
KM Gaps


by Cynthia Odom and John Starns


bullet


Applying Knowledge Management to Oil and Gas Industry Challenges


by Paige Leavitt (with contributions from
Cynthia Raybourn and Cindy Hubert)



bullet


Art and Practice of Being a Revolutionary


by Verna Allee


bullet


Becoming
A Knowledge-Based Business


a
conversation with Stan Davis


bullet


Benchmarking Knowledge Management in U.S. and UK Law Firms


by Stuart Kay


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Better Understanding Knowledge for Personal and Business Success


by Steve Hales


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Beyond Knowledge Management: New Ways to Work and Learn


by The Conference Board


bullet


Beyond the Data Warehouse: Affecting Business Change


by John Ladley



bullet

BI’s
Promised Land


by Erik Thomsen


bullet


BSI (British Standards Institution) Position Statement on Standardization
within Knowledge Management


by
Toby Farmer


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Building a Better Knowledge Base — A Primer


by Jason Compton


bullet


Building a Business Rules System


by
Barbara von Halle


bullet


Building
the Knowledge-Based Organization: How Culture Drives Knowledge Behaviors


by David De Long


bullet


Building the Bases of Knowledge


by Jennifer O’Herron


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Business Impact of Knowledge Management


by Robert S. Seiner



bullet


Business Process Intelligence


by Mark
Smith



bullet

Can You
Measure Return On Knowledge?


by Kim Ann Zimmerman


bullet


Cashing In On
Knowledge


by Tim Stevens



bullet


Challenges in Locating Experts


by Ben Mowbray


bullet


Checklist
for KM Professional  Services



by K. Harris, J. Bair of The
GartnerGroup


bullet


Choosing
Your Spots for Knowledge Management


by
Peter Novins, Richard Armstrong


bullet

Common
Knowledge


by Salvatore Salamone


bullet


Competing on Knowledge



by Michael H. Zack


bullet


Computer Security Meets KM–Knowing When to Worry


by Judith Lamont


bullet


Contemporary
Content


by Katherine C. Adams


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Content Management: What’s In It For Me?


by Thomas Lites



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Context-Specific Intellectual Capital—The Next Link in the Knowledge Chain


by C. A. Singer


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Conversation as a Core Business Process


by Juanita Brown, David Isaacs


bullet


Creating a Knowledge Culture


by Susanne
Hauschild, Thomas Licht, Wolfram Stein


bullet


Creating a Knowledge-Sharing Culture


by
American Productivity & Quality Center (APQC)


bullet


Creating a Knowledge Sharing Culture


by David
Gurteen


bullet


Creating Knowledge Management
Systems


by Andy Low Lock Yen


bullet


David Brett on Issues in Knowledge Management


by Stephanie Dodge


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Demystifying Document Management


by Michael Bronder


bullet


Designing Online Knowledge Communities: Developing a Usability Evaluation
Criteria Catalogue


by Tobias Mueller-Prothmann and Carsten
Siedentopf


bullet


Determining Enterprise Portal ROI


by Colin White


bullet


Developing a Business Case for Corporate Portals


by Dr. José Cláudio Cyrineu Terra


bullet


Developing Knowledge Management Structures in Support of Best Practice in
Patient Care Within a Health Community


Sandwell Healthcare NHS Trust – Community
Project Pilot Report
by Jooli Atkins, Dr. Elizabeth Hughes, Dr. Andrea
Mayne


bullet


Developing Rewards and Recognition for Knowledge Sharing


by
American Productivity & Quality Center (APQC)


bullet


E-Learning: The Second Wave


by
Craig R. Taylor


bullet


Engaging Everyone in Contributing to a Knowledge Strategy


by Carole Nicolaides


bullet

ENKE’s
(Enhancing Knowledge Management in Enterprises) Knowledge Management
Framework


by Angela Dickinson, Donau-Universität Krems
(DUK)


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Enterprise IP and the Quest For Value


by J. Scott Dinsdale, Dr. Jim Taylor


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Evaluating the Benefits of Knowledge Management


by Kingsley Martin


bullet


Evaluating the Impact of Knowledge Projects


by Markus Perkmann


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Evangelizing Knowledge Management


by
David Gurteen


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Explaining and Capturing CoP Value


by Miguel Cornejo Castro


bullet


Find The Experts


by Michael P. Voelker


bullet


Five Reasons People Don’t Tell What They Know


by Carol Kinsey Goman


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Five Tips to Reduce Knowledge Loss


by Brian Frank


bullet


Framework and Guidelines for Human Factors Change Management in KM


by The European Knowledge
Management Forum


bullet


Future of KM: Business Roadmap


by Paul Riches, Jeroen Kemp, Patricia Wolf,
Marc Pudlatz, Diane Le Moult


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Good Practices in Managing Knowledge


by Christian van ‘t Hof


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Happy Together: Knowledge Management and Collaboration Work Hand-In-Hand to
Satisfy the Thirst for Information


by Kim Ann Zimmerman


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Holistic Development of Knowledge Management with KMMM®


by Karsten Ehms, Dr. Manfred Langen


bullet


How to Build an Effective Knowledge Map



by Jason Bargent


bullet


How to Get Your Company in the Know


by Henry Baltazar


bullet


How to Use Portals as a Knowledge-Sharing Mechanism


by Chun Man Lam


bullet


How Smarter Companies Get Results From KM



by Peter Murray


bullet


How Things Change


by Sandy Kendall


bullet


Imparting Knowledge Through Storytelling


by Tom Reamy


bullet

Importance
of Knowledge Capital


by Paul A.
Strassmann


bullet


Improving Knowledge Work Processes


by Tom Davenport, Sirkka Jarvenpaa, Mike
Beers


bullet


In Search of Experts: Pharmaceuticals Enters Next Phase of KM



b
y
Kim Ann Zimmermann


bullet


Information
Technology for Knowledge Management


by Uwe M. Borghoff, Remo Pareschi


bullet



Insights from KPMG’s European Knowledge Management Survey 2002/2003


by KPMG Knowledge Advisory Services



bullet


Integrated Content Management


by Dmitri Tcherevik


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Integration is Key to Making the Most of KM


by Kim Ann Zimmerman


bullet


Introducing the Knowledge City: A Proposed Metaphor for a Knowledge
Interface


by Yesha Sivan, Judith Rosen


bullet


IT Tools for
Knowledge Management: A Study of the Current Situation


by Ruth Cobos, José A. Esquivel, Xavier Alamán


bullet


Just-In-Time Knowledge Management: Part I


by Dave Snowden


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Just-In-Time Knowledge Management: Part II


by Dave Snowden


bullet

KM and Human Resources Management


by R. Suresh


bullet


KM: An
Unnatural Act?


by Karen Winton


bullet


KM Assessment Model and Tool


by The
European Knowledge Management Forum


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KM Diagnosis and Prescription


by Cynthia J. Odom, John F. Starns


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KM in the U.S. Government Sector


by Alex Motsenigos and Jocelyn Young


bullet


KM On The Go—Sales Force Automation Tools Drive Business



b
y
Kim Ann Zimmermann


bullet


KM Quick: A
KM Tool for Government Practitioners


by The FAA Knowledge Services Network and The
Federal KM Network


bullet

KM
Survey – A World First


by Bruce Harris


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Knowing me –
Knowing you? (An organic KM solution to organizational change)


by Józefa Fawcett


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Knowledge Automation: Delivering On The Promise Of Knowledge Management


by Cadir Lee


bullet


Knowledge City: a digital knowware – The construction of a
knowledge-creating public space in Brazil


by Gilson Schwartz



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Knowledge
Culture


by Don Tapscott


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Knowledge-enabled Competitive Intelligence: CI Across Business Functions


by Rachele Williams


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Knowledge
Exchange


by Douglas King


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Knowledge Integration: Insight Through the E-Portal


by Darren B. Selsky, Dr. Floyd P. Eisenberg,
Dr. William Hersh, Hans J. Buitendijk


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Knowledge Management 2002-2003: The End of the Beginning


by Eric Woods


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Knowledge Management and Information Systems


by Jouni Meriluoto


bullet

Knowledge Management and Six Sigma: Exploring the Potential of Two Powerful
Disciplines


by
Paige M. Leavitt


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Knowledge Management as a Methodology Towards Intellectual Capital


by Gil Ariely


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Knowledge Management Attracts Powerhouse Vendors


by Debra Logan, French Caldwell



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Knowledge Management Comes to Philanthropy


by Marla M. Capozzi, Stephanie M. Lowell, Les
Silverman


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Knowledge Management for Clinical Decision Making


by Inigo Urkidi Diez and Itziar Alonso
Urbistondo


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Knowledge Management
for e-Business Performance


by
Yogesh Malhotra


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Knowledge Management: From Nebulous To Necessary For Customer Service


by Jessica Jordan


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Knowledge Management in Acquisition and Program Management (KM in the AM and
PM)


by Neal Pollock


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Knowledge Management Maturity Model of the VISION Project


by Ron Weerdmeester, Chiara Pocaterra, Mark
Hefke


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Knowledge
Management Model Guides KM Process


by Cynthia Taylor Small, Jean Tatalias


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Knowledge Management Needs Organizational Learning for Human Context


by Howard Rowley


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Knowledge Management, Response Ability, and the Agile Enterprise


by Rick Dove


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Knowledge
Management Shepherds Drug Development


by
Kim Ann Zimmerman


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Knowledge
Management ‘Standardisation’


edited by
Jeroen Kemp, Frithjof Weber, Marc Pudlatz, Michael Wunram, Bernd Bredehorst


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Knowledge Management: The Art of Enhancing Productivity and Innovation with
the Human Resources in Your Organization


by Stephan Kudyba


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Knowledge Mapping Aids Discovery of Organizational Information


by Ray D’Amore, Manu Konchady, Leo Obrst


bullet


Knowledge Mapping Guides Organizations to Knowledge Within its Walls


by Vicki Powers


bullet


Knowledge Mismanagement and Corporate Ethics


by Ben Mowbray


bullet


Knowledge Processes: An Overview of the Principal Models


by Adriana Maria Ortiz Laverde, Alvaro Fdez.
Baragano, Jose Maria Sarriegui Dominguez


bullet


Knowledge Retention Captures Critical Knowledge Before Baby Boomers Walk
Away


by Vicki J. Powers


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Knowledge Sharing Shifts the Power Paradigm


by Carol Willett


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Knowledge Strategy: Aligning Knowledge Programs to Business Strategy


by Peter H. Jones, Ph.D.


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Knowledge Transfer Networks


by
Madeleine Butschler


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Knowledge Transfer Through Inheritance: Spin-out Generation,
Development and Survival


by Rajshree Agarwal, Raj Echambadi, April M.
Franco, MB Sarkar


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KUBE: A Knowledge Centered Way to Manage Projects


by Javier Finez


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Learning Management and Knowledge Management Integration


by brandon-hall.com


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Letting
Go of the KM Profit Motive


by Paul A.
Strassmann


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Leveraging Expertise to Build an Organizational Capability


by John Storck, Carol Gorelick


bullet


Linking e-Business and Operating Processes: The Role of Knowledge Management


by L. Fahey, R. Srivastava, J. S. Sharon, D.
E. Smith


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Linking Partners in the Supply Chain— KM helps manage the process


by Kim Ann Zimmermann


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Maintaining Intellectual Capital


by Michael Loria


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Management Education and Knowledge Ecology


by George Pór


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Managing Knowledge as a Strategic Resource for Electronic Government


by Gregoris Mentzas, Dimitris Apostolou,
Andreas Abecker


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Managing Knowledge Without Tears


by
Sultan Kermally


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Managing the Transformation to an e-Learning Organization


by Janet Simpson


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Mobilizing Knowledge Workers with Wireless Solutions


by Madanmohan Rao


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Next-Generation Knowledge Management Thematic Network


by A. Maedche, A. Abecker, M. Hefke


bullet

Nurturing Interpersonal Trust for Knowledge-Intensive Work


by Lisa C. Abrams, Rob Cross, Eric Lesser,
Daniel Z. Levin


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Orphan Knowledge: The New Challenge for Knowledge Management


by Ian Caddy


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Personal Knowledge Management Tools


by
Knowledge Management
Magazine (US)


bullet


Personal Knowledge Publishing and Its Uses in Research


by Sébastien Paquet


bullet


Portals Open Doors to Processes


by
Penny Lunt


bullet


Postgraduate Research Supervision: A Process of Knowledge Management


by Dr. Fang Zhao


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Process of Knowledge Building in Educational Departments


by Abhijit Rao



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Prognosis Good for KM in Patient Treatment


by Judith Lamont


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Proven ROI Methodology for Today’s Enterprise Portals


by Tim Nolt


bullet


Rethinking Knowledge Management:
This Time It’s Personal


edited by
Stowe Boyd


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Rewards and Recognition in Knowledge Management


by
American Productivity & Quality Center (APQC)


bullet


Serving
Knowledge – Seven insights about Knowledge Management in the IT service
industry


by Kemal A. Delic


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Shaping
Human Resource Management Within a Knowledge-Driven Enterprise


by Hubert Saint-Onge


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Sharing Knowledge Through Storytelling


by
Deborah Sole


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Standardization in Knowledge Management – Towards a Common KM Framework in
Europe


by Frithjof Weber, Michael Wunram,
Jeroen Kemp, Marc Pudlatz, Bernd Bredehorst


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State of the
Notion


by Steve Barth


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Storytelling in Organizations: The power and traps of using stories to share
knowledge in organizations


by
Deborah Sole, Daniel Gray Wilson


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The Future of
Knowledge Management


by Ilkka Tuomi


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The
Intelligent Organization


by Friedrich
Bock


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The Knowledge Economy and Corporate eLearning: Current & Upcoming
Developments in the U.S. Market


Proceeding of a Think Tank Session
of The Silicon Valley World Internet Center


bullet




The Knowledge
Paradox: How to Manage Your Most Strategic Asset


by CIO Information Network


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The Mindset of “Job Security” Can Be Killing Your Company’s Best Resource


by Carole Nicolaides


bullet


The
Outside-In Portal


by Grant Norris
& David J. Duray


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The Role of Knowledge Management in New Drug Development


by Paige M. Leavitt


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The Role of Stories in Knowledge Management


by Rudy Ruggles


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The Role of the Knowledge Audit in Corporate Intranet Design


by Dr. Ann Hylton


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The State of
KM


by Greg Dyer, Brian McDonough


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The Strength of Weak Ties You Can Trust: The Mediating Role of Trust In
Effective Knowledge Transfer


by Daniel Z. Levin, Rob Cross, Lisa C. Abrams


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The Third
Stage of KM Emerges


by Dr. Michael
E.D. Koenig


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The Value Evolution


by Verna Allee


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The World Cafe: Living Knowledge Through Conversations That Matter


by Juanita Brown


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Tools for a Real Knowledge Management Payoff


by Maria Seddio


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Using Stories to Spark Organizational Change


by Stephen Denning


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Vigorous Knowledge Management


by Dr.
Mirko Noordegraaf


bullet


When Do Organizational Routines Work Well? – A New Approach to Knowledge
Management


by Daniel Z. Levin


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Why
Should I Trust You? – Predictors of Interpersonal Trust in a Knowledge
Transfer Context


by Daniel
Z. Levin, Rob Cross, Lisa C. Abrams


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Working Knowledge: Employees Contribute to the Enterprise as Knowledge
Managers


by Katherine C. Adams


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Working With Tacit
Knowledge


by Joseph A. Horvath, Ph.D.


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