KM General Articles

Knowledge Management General Articles

	11 Steps to Building a Knowledge Map by Jason Bargent
	2002 North American Most Admired Knowledge Enterprises (MAKE) Study - Executive Summary by Teleos - The KNOW Network
	A KM Oversight Structure by Cynthia J. Odom, John F. Starns
	A Learning Organization by Ron Bleed
	A Meta-Data Repository is the Key to Knowledge Management by David Marco
	A Timely Notion Worth Considering: Idea Management May Help Validate Knowledge Management by Tony Kontzer
	Analyzing KM Gaps by Cynthia Odom and John Starns
	Applying Knowledge Management to Oil and Gas Industry Challenges by Paige Leavitt (with contributions from Cynthia Raybourn and Cindy Hubert)
	Art and Practice of Being a Revolutionary by Verna Allee
	Becoming A Knowledge-Based Business a conversation with Stan Davis
	Benchmarking Knowledge Management in U.S. and UK Law Firms by Stuart Kay
	Better Understanding Knowledge for Personal and Business Success by Steve Hales
	Beyond Knowledge Management: New Ways to Work and Learn by The Conference Board
	Beyond the Data Warehouse: Affecting Business Change by John Ladley
	BI's Promised Land by Erik Thomsen
	BSI (British Standards Institution) Position Statement on Standardization within Knowledge Management by Toby Farmer
	Building a Better Knowledge Base -- A Primer by Jason Compton
	Building a Business Rules System by Barbara von Halle
	Building the Knowledge-Based Organization: How Culture Drives Knowledge Behaviors by David De Long
	Building the Bases of Knowledge by Jennifer O'Herron
	Business Impact of Knowledge Management by Robert S. Seiner
	Business Process Intelligence by Mark Smith
	Can You Measure Return On Knowledge? by Kim Ann Zimmerman
	Cashing In On Knowledge by Tim Stevens
	Challenges in Locating Experts by Ben Mowbray
	Checklist for KM Professional Services by K. Harris, J. Bair of The GartnerGroup
	Choosing Your Spots for Knowledge Management by Peter Novins, Richard Armstrong
	Common Knowledge by Salvatore Salamone
	Competing on Knowledge by Michael H. Zack
	Computer Security Meets KM--Knowing When to Worry by Judith Lamont
	Contemporary Content by Katherine C. Adams
	Content Management: What's In It For Me? by Thomas Lites
	Context-Specific Intellectual Capital—The Next Link in the Knowledge Chain by C. A. Singer
	Conversation as a Core Business Process by Juanita Brown, David Isaacs
	Creating a Knowledge Culture by Susanne Hauschild, Thomas Licht, Wolfram Stein
	Creating a Knowledge-Sharing Culture by American Productivity & Quality Center (APQC)
	Creating a Knowledge Sharing Culture by David Gurteen
	Creating Knowledge Management Systems by Andy Low Lock Yen
	David Brett on Issues in Knowledge Management by Stephanie Dodge
	Demystifying Document Management by Michael Bronder
	Designing Online Knowledge Communities: Developing a Usability Evaluation Criteria Catalogue by Tobias Mueller-Prothmann and Carsten Siedentopf
	Determining Enterprise Portal ROI by Colin White
	Developing a Business Case for Corporate Portals by Dr. José Cláudio Cyrineu Terra
	Developing Knowledge Management Structures in Support of Best Practice in Patient Care Within a Health Community Sandwell Healthcare NHS Trust - Community Project Pilot Report by Jooli Atkins, Dr. Elizabeth Hughes, Dr. Andrea Mayne
	Developing Rewards and Recognition for Knowledge Sharing by American Productivity & Quality Center (APQC)
	E-Learning: The Second Wave by Craig R. Taylor
	Engaging Everyone in Contributing to a Knowledge Strategy by Carole Nicolaides
	ENKE's (Enhancing Knowledge Management in Enterprises) Knowledge Management Framework by Angela Dickinson, Donau-Universität Krems (DUK)
	Enterprise IP and the Quest For Value by J. Scott Dinsdale, Dr. Jim Taylor
	Evaluating the Benefits of Knowledge Management by Kingsley Martin
	Evaluating the Impact of Knowledge Projects by Markus Perkmann
	Evangelizing Knowledge Management by David Gurteen
	Explaining and Capturing CoP Value by Miguel Cornejo Castro
	Find The Experts by Michael P. Voelker
	Five Reasons People Don't Tell What They Know by Carol Kinsey Goman
	Five Tips to Reduce Knowledge Loss by Brian Frank
	Framework and Guidelines for Human Factors Change Management in KM by The European Knowledge Management Forum
	Future of KM: Business Roadmap by Paul Riches, Jeroen Kemp, Patricia Wolf, Marc Pudlatz, Diane Le Moult
	Good Practices in Managing Knowledge by Christian van 't Hof
	Happy Together: Knowledge Management and Collaboration Work Hand-In-Hand to Satisfy the Thirst for Information by Kim Ann Zimmerman
	Holistic Development of Knowledge Management with KMMM^® by Karsten Ehms, Dr. Manfred Langen
	How to Build an Effective Knowledge Map by Jason Bargent
	How to Get Your Company in the Know by Henry Baltazar
	How to Use Portals as a Knowledge-Sharing Mechanism by Chun Man Lam
	How Smarter Companies Get Results From KM by Peter Murray
	How Things Change by Sandy Kendall
	Imparting Knowledge Through Storytelling by Tom Reamy
	Importance of Knowledge Capital by Paul A. Strassmann
	Improving Knowledge Work Processes by Tom Davenport, Sirkka Jarvenpaa, Mike Beers
	In Search of Experts: Pharmaceuticals Enters Next Phase of KM by Kim Ann Zimmermann
	Information Technology for Knowledge Management by Uwe M. Borghoff, Remo Pareschi
	Insights from KPMG's European Knowledge Management Survey 2002/2003 by KPMG Knowledge Advisory Services
	Integrated Content Management by Dmitri Tcherevik
	Integration is Key to Making the Most of KM by Kim Ann Zimmerman
	Introducing the Knowledge City: A Proposed Metaphor for a Knowledge Interface by Yesha Sivan, Judith Rosen
	IT Tools for Knowledge Management: A Study of the Current Situation by Ruth Cobos, José A. Esquivel, Xavier Alamán
	Just-In-Time Knowledge Management: Part I by Dave Snowden
	Just-In-Time Knowledge Management: Part II by Dave Snowden
	KM and Human Resources Management by R. Suresh
	KM: An Unnatural Act? by Karen Winton
	KM Assessment Model and Tool by The European Knowledge Management Forum
	KM Diagnosis and Prescription by Cynthia J. Odom, John F. Starns
	KM in the U.S. Government Sector by Alex Motsenigos and Jocelyn Young
	KM On The Go—Sales Force Automation Tools Drive Business by Kim Ann Zimmermann
	KM Quick: A KM Tool for Government Practitioners by The FAA Knowledge Services Network and The Federal KM Network
	KM Survey - A World First by Bruce Harris
	Knowing me - Knowing you? (An organic KM solution to organizational change) by Józefa Fawcett
	Knowledge Automation: Delivering On The Promise Of Knowledge Management by Cadir Lee
	Knowledge City: a digital knowware - The construction of a knowledge-creating public space in Brazil by Gilson Schwartz

	Knowledge Culture by Don Tapscott
	Knowledge-enabled Competitive Intelligence: CI Across Business Functions by Rachele Williams
	Knowledge Exchange by Douglas King
	Knowledge Integration: Insight Through the E-Portal by Darren B. Selsky, Dr. Floyd P. Eisenberg, Dr. William Hersh, Hans J. Buitendijk
	Knowledge Management 2002-2003: The End of the Beginning by Eric Woods
	Knowledge Management and Information Systems by Jouni Meriluoto
	Knowledge Management and Six Sigma: Exploring the Potential of Two Powerful Disciplines by Paige M. Leavitt
	Knowledge Management as a Methodology Towards Intellectual Capital by Gil Ariely
	Knowledge Management Attracts Powerhouse Vendors by Debra Logan, French Caldwell
	Knowledge Management Comes to Philanthropy by Marla M. Capozzi, Stephanie M. Lowell, Les Silverman
	Knowledge Management for Clinical Decision Making by Inigo Urkidi Diez and Itziar Alonso Urbistondo
	Knowledge Management for e-Business Performance by Yogesh Malhotra
	Knowledge Management: From Nebulous To Necessary For Customer Service by Jessica Jordan
	Knowledge Management in Acquisition and Program Management (KM in the AM and PM) by Neal Pollock
	Knowledge Management Maturity Model of the VISION Project by Ron Weerdmeester, Chiara Pocaterra, Mark Hefke
	Knowledge Management Model Guides KM Process by Cynthia Taylor Small, Jean Tatalias
	Knowledge Management Needs Organizational Learning for Human Context by Howard Rowley
	Knowledge Management, Response Ability, and the Agile Enterprise by Rick Dove
	Knowledge Management Shepherds Drug Development by Kim Ann Zimmerman
	Knowledge Management 'Standardisation' edited by Jeroen Kemp, Frithjof Weber, Marc Pudlatz, Michael Wunram, Bernd Bredehorst
	Knowledge Management: The Art of Enhancing Productivity and Innovation with the Human Resources in Your Organization by Stephan Kudyba
	Knowledge Mapping Aids Discovery of Organizational Information by Ray D'Amore, Manu Konchady, Leo Obrst
	Knowledge Mapping Guides Organizations to Knowledge Within its Walls by Vicki Powers
	Knowledge Mismanagement and Corporate Ethics by Ben Mowbray
	Knowledge Processes: An Overview of the Principal Models by Adriana Maria Ortiz Laverde, Alvaro Fdez. Baragano, Jose Maria Sarriegui Dominguez
	Knowledge Retention Captures Critical Knowledge Before Baby Boomers Walk Away by Vicki J. Powers
	Knowledge Sharing Shifts the Power Paradigm by Carol Willett
	Knowledge Strategy: Aligning Knowledge Programs to Business Strategy by Peter H. Jones, Ph.D.
	Knowledge Transfer Networks by Madeleine Butschler
	Knowledge Transfer Through Inheritance: Spin-out Generation, Development and Survival by Rajshree Agarwal, Raj Echambadi, April M. Franco, MB Sarkar
	KUBE: A Knowledge Centered Way to Manage Projects by Javier Finez
	Learning Management and Knowledge Management Integration by brandon-hall.com
	Letting Go of the KM Profit Motive by Paul A. Strassmann
	Leveraging Expertise to Build an Organizational Capability by John Storck, Carol Gorelick
	Linking e-Business and Operating Processes: The Role of Knowledge Management by L. Fahey, R. Srivastava, J. S. Sharon, D. E. Smith
	Linking Partners in the Supply Chain— KM helps manage the process by Kim Ann Zimmermann
	Maintaining Intellectual Capital by Michael Loria
	Management Education and Knowledge Ecology by George Pór
	Managing Knowledge as a Strategic Resource for Electronic Government by Gregoris Mentzas, Dimitris Apostolou, Andreas Abecker
	Managing Knowledge Without Tears by Sultan Kermally
	Managing the Transformation to an e-Learning Organization by Janet Simpson
	Mobilizing Knowledge Workers with Wireless Solutions by Madanmohan Rao
	Next-Generation Knowledge Management Thematic Network by A. Maedche, A. Abecker, M. Hefke
	Nurturing Interpersonal Trust for Knowledge-Intensive Work by Lisa C. Abrams, Rob Cross, Eric Lesser, Daniel Z. Levin
	Orphan Knowledge: The New Challenge for Knowledge Management by Ian Caddy
	Personal Knowledge Management Tools by Knowledge Management Magazine (US)
	Personal Knowledge Publishing and Its Uses in Research by Sébastien Paquet
	Portals Open Doors to Processes by Penny Lunt
	Postgraduate Research Supervision: A Process of Knowledge Management by Dr. Fang Zhao
	Process of Knowledge Building in Educational Departments by Abhijit Rao
	Prognosis Good for KM in Patient Treatment by Judith Lamont
	Proven ROI Methodology for Today's Enterprise Portals by Tim Nolt
	Rethinking Knowledge Management: This Time It’s Personal edited by Stowe Boyd
	Rewards and Recognition in Knowledge Management by American Productivity & Quality Center (APQC)
	Serving Knowledge - Seven insights about Knowledge Management in the IT service industry by Kemal A. Delic
	Shaping Human Resource Management Within a Knowledge-Driven Enterprise by Hubert Saint-Onge
	Sharing Knowledge Through Storytelling by Deborah Sole
	Standardization in Knowledge Management - Towards a Common KM Framework in Europe by Frithjof Weber, Michael Wunram, Jeroen Kemp, Marc Pudlatz, Bernd Bredehorst
	State of the Notion by Steve Barth
	Storytelling in Organizations: The power and traps of using stories to share knowledge in organizations by Deborah Sole, Daniel Gray Wilson
	The Future of Knowledge Management by Ilkka Tuomi
	The Intelligent Organization by Friedrich Bock
	The Knowledge Economy and Corporate eLearning: Current & Upcoming Developments in the U.S. Market - Proceeding of a Think Tank Session of The Silicon Valley World Internet Center
	The Knowledge Paradox: How to Manage Your Most Strategic Asset by CIO Information Network
	The Mindset of “Job Security” Can Be Killing Your Company's Best Resource by Carole Nicolaides
	The Outside-In Portal by Grant Norris & David J. Duray
	The Role of Knowledge Management in New Drug Development by Paige M. Leavitt
	The Role of Stories in Knowledge Management by Rudy Ruggles
	The Role of the Knowledge Audit in Corporate Intranet Design by Dr. Ann Hylton
	The State of KM by Greg Dyer, Brian McDonough
	The Strength of Weak Ties You Can Trust: The Mediating Role of Trust In Effective Knowledge Transfer by Daniel Z. Levin, Rob Cross, Lisa C. Abrams
	The Third Stage of KM Emerges by Dr. Michael E.D. Koenig
	The Value Evolution by Verna Allee
	The World Cafe: Living Knowledge Through Conversations That Matter by Juanita Brown
	Tools for a Real Knowledge Management Payoff by Maria Seddio
	Using Stories to Spark Organizational Change by Stephen Denning
	Vigorous Knowledge Management by Dr. Mirko Noordegraaf
	When Do Organizational Routines Work Well? - A New Approach to Knowledge Management by Daniel Z. Levin
	Why Should I Trust You? - Predictors of Interpersonal Trust in a Knowledge Transfer Context by Daniel Z. Levin, Rob Cross, Lisa C. Abrams
	Working Knowledge: Employees Contribute to the Enterprise as Knowledge Managers by Katherine C. Adams
	Working With Tacit Knowledge by Joseph A. Horvath, Ph.D.

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