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Featured Knowledge Management Articles

KM, CKO, & CKM: Keys to Competitive Advantage

by John M. Leitch, Philip W. Rosen

To compete well in the emerging economy, it is imperative that firms improve the effectiveness of their knowledge processes. Knowledge Management (KM), the Chief Knowledge Officer (CKO), and the Certified Knowledge Manager (CKM) are the tools with which to improve these processes.

Using Connect and Collect to Achieve the KM Endgame

by Douglas Weidner

Innovation drives organizational success, the true knowledge management endgame. KM must harness the processes that deliver innovation.

Tools for a Real Knowledge Management Payoff

by Maria Seddio

The concept of learning before, during, and after any event or project was introduced as a Knowledge Management (KM) initiative at British Petroleum in the mid 1990s and has been used successfully in many companies since. A variety of tools were adopted to support these learning processes. “Peer assists” facilitated learning before, “after action reviews” contributed to learning during, and “retrospects” offered learning after the project. The “Knowledge Asset” (KA) was the tangible KM product. It is the core repository for explicit organizational knowledge and expertise.

BRINT Institute's Online Book on Knowledge Management

by Yogesh Malhotra, Ph.D.

Technology is the easier part of the Knowledge Management equation. The more challenging parts are keeping technology, as well as the business processes and business models built upon it, in sync with the radically changing business environment and the evolving psyche of modern organizations and modern knowledge workers. This online book is intended to help ensure that implemented information technologies and systems do not get relegated to the heap of 'project failures' and 'missed targets' that increasingly characterize the landscape of organizational transformation.

The Manchester Review - KM issue

TOOLS FOR A REAL KNOWLEDGE MANAGEMENT PAYOFF

K
NOWLEDGE MANAGEMENT, CKO, AND CKM: THE KEYS TO COMPETITIVE ADVANTAGE

C
REATING A KNOWLEDGE-BASED ORGANIZATION

K
EY KNOWLEDGE AREAS FOR BOARD DIRECTORS

Excerpt from Corporate Boards: Strategies for Adding Value at the Top


W
HY SMART MANAGERS DO STRANGE THINGS: GETTING THE CRAZINESS OUT OF THE ORGANIZATION

S
USTAINING STRATEGIC COMPETITIVE ADVANTAGE THROUGH ORGANIZATIONAL CHANGE AT MERCK

W
ORK AND LIFE BALANCE

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